If you repair appliances, one of the most important choices
you can make is in finding a reputable parts dealer. After all, no matter how
skilled you are at repair, you’ll usually need to secure the right part for the
job to replace whatever has gone on the fritz.
Choosing a right parts dealer can be difficult, particularly
for things like TV parts, since the components are so delicate and the parts
need to be well-manufactured in order to operate correctly. Here are a few
things to keep in mind when choosing the parts dealer that will work for you.
Make Sure They Have the Models You Want
A huge part of the decision should be making sure they have
the right parts in their inventory. A lot of customers have chosen to go with
Samsung as their TV brand of choice, so you need to make sure you’ve got a
reputable source of Samsung TV parts for repairs. You should make
sure that the models that are popular with your customer base are in their inventory.
It doesn’t do you any good to know exactly how to fix a TV but lack a way to
get the part that the job will need.
Quality
Make sure that the parts are of good quality. After all,
your customer will see the repair as a reflection of your work, not the parts
supplier’s work, and if the repair doesn’t work due to shoddy parts
manufacturing, you might never win that customer back.
Customer Assistance Is Key
You’ll want a supplier with a solid customer service record,
one that will help you solve your problems quickly, so that you can solve your
own customers’ problems without delay. A supplier with a good track record of
communication is very valuable in this regard.